Effective Date: January 2026 Last Updated: January 2026

Your privacy is important to us. This Privacy Policy explains how ZAShop collects, uses, shares, and protects your personal information when you interact with our website (zashop.pk) or services.

1. Information We Collect

We collect personal information to provide you with the best possible shopping experience:

Personal Details

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (for online transactions)

Usage Data

Automatically collected information including:

  • IP address
  • Browser type and device information
  • Pages visited and actions taken on our site
  • Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order updates via SMS, WhatsApp, or email
  • Improve website functionality and user experience
  • Communicate promotional offers and product news (with your consent)
  • Prevent fraud and ensure security

3. Data Sharing

We may share your information with trusted third-party partners only when necessary:

  • Payment Processors: JazzCash, EasyPaisa, bank payment gateways
  • Courier Services: Leopards, TCS, Call Courier, PostEx, Trax
  • Site Analytics: Google Analytics and similar tools
  • Customer Support Platforms

These partners are contractually required to protect your data and use it only for the services they provide on our behalf.

4. Data Security

We implement industry-standard security measures to protect your personal data:

  • SSL Encryption: All sensitive data is encrypted during transmission
  • Secure Servers: Your information is stored on protected servers with restricted access
  • Regular Security Audits: We continuously review our systems to identify and resolve vulnerabilities

Important: While we use strong security measures, no digital transmission or storage system is 100% secure. We encourage you to:

  • Use strong, unique passwords
  • Avoid sharing your account credentials
  • Contact us immediately if you notice suspicious activity

5. Cookies

We use cookies to:

  • Personalize your shopping experience
  • Remember your preferences
  • Analyze site usage and performance

You may disable cookies through your browser settings, but this may affect some website features.

6. Data Retention

We retain your personal data only as long as necessary for:

  • Fulfilling your orders
  • Providing customer support
  • Complying with legal obligations

If you wish to request the removal of your data, please contact us using the details below.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

ZAShop Lahore, Pakistan

  • Phone: 0329-4296959
  • WhatsApp: 0329-4296959
  • Email: info@zashop.pk
  • Website: www.zashop.pk